Privacy policy

• Company: LLC "UMB-Pharm"
• TAX ID: 193753085
• Address: F. Skoriny St. 8-4, Minsk, Belarus
• CEO: Alex Kirmel
• E-mail for privacy questions: ceo@umb-pharm.com

We are the data controller for the personal data you send us through our website.

When you fill in a contact or inquiry form, we may collect:

• Your name
• Your company name
• Your business e-mail
• Your business phone number
• The text of your message

When you visit the website, we may also receive:

• IP address
• Browser and device information
• Basic usage data (pages visited, time of visit, etc.)
• Cookies and similar technology data (see Section 6)

We do not want to receive patient data or sensitive medical information through the website. Please do not send us medical records or personal health data via the forms.

We use your data only for business-related purposes, for example:

• To answer your questions and requests
• To discuss cooperation and potential contracts
• To send you information about our products and services, if you show interest
• To keep a record of our communication with you and your company
• To operate, secure and improve our website
• To comply with legal requirements and protect our rights

We do not use your data for consumer marketing or unrelated advertising.

Depending on your situation and local law, we rely mainly on:

• Your consent — when you send us a form or agree to receive information from us
• Legitimate interests — for example, building and managing business relationships, maintaining IT security
• Contract — when we communicate and cooperate with the company you represent
• Legal obligations — when we must keep certain records or provide information to authorities

We work with international partners, so your personal data may be stored or processed:

• In Belarus (our main place of business), and/or
• In other countries where we or our service providers operate
• When required by law, we take reasonable steps to ensure an appropriate level of protection for your data when it is transferred across borders.

Our website may use cookies and similar technologies to:

• Make the website work correctly
• Remember some of your settings (where applicable)
• Collect simple statistics about how visitors use the website
• You can usually control cookies in your browser settings. If you turn off cookies, some parts of the website may not work perfectly.

We keep your personal data only as long as it is reasonably necessary:

• To handle your request and ongoing communication
• To maintain our business relationship
• To comply with legal and accounting requirements
• To protect our rights if needed
• After that, we delete or anonymize the data.

We do not sell your personal data.
We may share your data with:

• Service providers (hosting, IT, e-mail/CRM platforms, website analytics) who help us run our business and who are bound by confidentiality and data protection obligations
• Business partners involved in the same project or cooperation, if this is needed to respond to your request and is allowed by law
• Professional advisors (lawyers, auditors, consultants) where necessary
• Public authorities, if we are legally required to do so
• In case of a merger, reorganization, or sale of part of our business, your data may be transferred as part of that transaction, under appropriate safeguards.

Depending on your country, you may have some or all of these rights:

• To ask if we process your personal data and get a copy ("right of access")
• To correct inaccurate or incomplete data ("right to rectification")
• To ask us to delete your data in certain cases ("right to erasure")
• To restrict how we use your data in some situations ("right to restriction")
• To object to some types of processing, especially based on our legitimate interests or for direct marketing
• To withdraw your consent at any time, where processing is based on consent
• You may also have the right to file a complaint with your local data protection authority.

To use these rights, please contact us at ceo@umb-pharm.com. We may ask you for information to confirm your identity.

We take reasonable technical and organizational measures to protect your personal data from loss, misuse, unauthorized access or disclosure.
However, no internet-based system can be 100% secure, so we cannot guarantee absolute security of data sent to us online.

Our website and services are intended for adult business users only.
We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us at ceo@umb-pharm.com, and we will delete it.

We may update this Privacy Policy from time to time.
The latest version will always be available on our website, with the "Last updated" date at the top.